RG Business

9. Horseshoe Group

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Insurance Management and Fund Administration

Founded: 2005

Employees: 44

Male/Female ratio: 36% – 64%

Bermudian/Non-Bermudian ratio: 57% – 43%

Staff turnover (2017): 20%

Horseshoe Group has made the grade at the first time of asking in the Top Ten Employers awards. The company is at the forefront of the booming insurance-linked securities industry and is a specialist in ILS, as well as fund management.

Employees clearly enjoy working there. Among their survey responses, staff said they felt appreciated and that Horseshoe provided a “relaxing atmosphere” and a great work-life balance.

High performers are rewarded, as Horseshoe awards bonuses based on both the company’s and the employee’s performance. Each employee has a target bonus, based on level in the company.

Objectives and goals for employees are set through a formal annual appraisal process, which involves employees and their managers completing an assessment as a basis for the performance discussion.

The company says it has been fortunate enough to have had few internal conflicts, but when they arise employees are encouraged to discuss them with their manager, the CEO, or Horseshoe’s external HR contact.

Communication is aided by a digital equivalent of the old-fashioned suggestion box: a suggestion e-mail folder that allows employees to voice ideas and concerns anonymously. The suggestions are accessed by Horseshoe’s compliance officer and then directed to the appropriate senior manager based on sensitivity and area of concern.

The firm has a health and safety committee that meets regularly to assess the office environment and address any concerns.

Horseshoe supports charitable activities, including being on a weekly roster for Meals on Wheels deliveries, clearing trash in periodic Keep Bermuda Beautiful clean-ups and taking part in the annual BF&M Breast Cancer Awareness Walk.

Horseshoe, through its summer internship programme, also takes on at least two or three college students to give them an introduction to insurance management and fund administration.

What employees said:

“The management is approachable and the staff are friendly, and they feel valued and appreciated”.

“Mutual respect and trust of colleagues. Pleasant and collegial atmosphere”.

“Senior management is engaged and involved and shows an interest in staff and daily operations”.

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